Enki Crafts ships via the USPS postal service. Most orders wills ship within 24 hours if the item is in stock. Custom orders will take longer so please call us or e-mail usfor approximate date it will ship out. These orders are picked up weekday mornings after the order was processed and packaged. This may result in postal orders placed on Friday, or the weekend, not being processed and picked up by the USPS until Monday morning, barring holidays or delays. If an order is on back order, or is a custom order, an e-mail will be sent to give the purchaser an approximate date the item/s will ship out. Please contact us if you need an item by a specific date or need expedited shipping and we will try and work with your date.
Orders cannot be cancelled once they have shipped. If you no longer want or need the item, you may refuse the package, and upon its return receipt, we will credit your for the merchandise. Shipping fees still apply for the order. However, you must notify us right away.
International Orders & Regional Laws
All International orders are shipped out Express International only since it has tracking and insurance. It is the responsibility of the purchaser to understand and answer for all fees and charges required by Customs and Duty regarding packages ordered and shipped internationally.